Personal banking


Necessary documents


Cut off times for operations
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pdf format

General Business Conditions for natural persons
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pdf format

Information for depositors on deposits guarantee
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pdf format

List of interests, fees and charges for individuals
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pdf format

Authorization of transfer of the payments accounts
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pdf format

Guide on the service of transfer of the payments accounts
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pdf format

Information about payments accounts with basic features according to the Law 258/2017 on the comparability of the fees for the payments accounts, transfer of the payments accounts and access to the payments accounts with basic features
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pdf format

Contact

Customer Service
021 529 86 00 

Working hours
Monday - Friday
| 09:00 - 18:00

Saturday - Sunday
| Closed

Network

Head office

Bucharest, Romania,
8-12, Putul lui Zamfir Str.